Effective Date: 10/10/2023
At TL;DR Limited, we are committed to providing valuable coaching services to businesses. We want our clients to be completely satisfied with our coaching packages. However, we understand that there may be instances where a refund is necessary. This Refund Policy outlines the conditions under which refunds may be requested and granted.
Refund Eligibility:
Refunds are only eligible for clients who have purchased one of our coaching packages and have attended at least one coaching session.
Refund Period:
Clients may request a refund within the first 30 days following their first coaching session. Refund requests submitted after this 30-day period will not be considered.
Refund Process:
To request a refund, clients must follow these steps:
- Contact our customer support team at info@tldrworkshops.com or +34612523277 to initiate the refund process.
- Provide a detailed explanation of the reasons for the refund request. We may request additional information or documentation to evaluate the request properly.
- Once we receive your request, we will review it within [number] business days.
- If your refund request is approved, we will process the refund using the original payment method used for the purchase.
Refund Approval:
Refunds will be approved if:
- The request is made within the first 30 days after the first coaching session.
- The client has attended at least one coaching session.
- The dissatisfaction is based on the effectiveness or quality of our coaching services and is not due to factors beyond our control.
Refund Denial:
Refunds will not be granted under the following circumstances:
- Refund requests made after the 30-day period following the first coaching session.
- Clients who have not attended at least one coaching session.
- Dissatisfaction is due to reasons beyond our control, including but not limited to changes in the client’s business circumstances, personal preferences, or external factors.
Additional Terms:
- Clients who receive a refund will no longer have access to our coaching services.
- TL;DR Limited reserves the right to modify or amend this refund policy at any time. Any changes will be posted on our website and will become effective immediately.
- TL;DR Limited is not responsible for any fees or charges imposed by third-party payment processors in connection with refunds.
Contact Information:
If you have any questions or concerns about our refund policy, please contact our customer support team at info@tldrworkshops.com or +34612523277.
By purchasing our coaching services, you acknowledge that you have read, understood, and agreed to this refund policy.